Tried activating your MyGift Visa or Mastercard and hit an error?
You’re not alone — many users face activation issues.
Here’s how to troubleshoot them and get your card working in minutes.
🛠 Common Activation Errors
| Error | Meaning | Fix |
|---|---|---|
| ❌ “Card Not Found” | Wrong number or expired | Double-check the card info |
| ⚠️ “Activation Failed” | Already activated or system error | Check balance to confirm |
| 🔒 “Card Locked” | Too many wrong attempts | Call support |
| 🚫 “Service Not Available” | Website issue or blocked IP | Try VPN or use phone activation |
✅ Official Activation Methods
Option 1: Online
- Visit: www.giftcardmall.com/mygift
- Click “Activate Card”
- Enter:
- 16-digit card number
- Expiration (MM/YY)
- CVV (back of card)
- Click “Submit”
🟢 You’ll get a confirmation message if successful
Option 2: By Phone
Call 1-877-322-4710
Choose option: “Activate a Card”
Follow the prompts to enter your:
- Card number
- Expiry & CVV
- ZIP code (optional but recommended)
Works even if the website is down or blocked
🔁 Already Activated?
Try logging in or checking balance directly:
👉 Check Balance
If balance shows up, your card was already active.
🔄 Can’t Activate? Try These Fixes:
- Clear browser cache/cookies
- Use Incognito or private window
- Switch to a different browser (e.g. Chrome or Firefox)
- Use U.S.-based VPN if outside U.S.
- Use mobile data instead of Wi-Fi
- Try phone activation instead of online
📞 Still Not Working?
Call GiftCardMall support:
📱 1-877-322-4710 (24/7)
Tell them:
- Card number
- Issue code/message
- Where/when you purchased the card
They can manually activate or reissue.
🔗 Related Help Pages
❓ FAQs
Why does my activation keep failing? Usually it’s because the card is already active, expired, or info was entered incorrectly. Can I activate from outside the U.S.? Yes — but use a VPN or call support if the site is blocked. How long does activation take? Online: instant. Phone: 1–2 minutes. Confirmation appears immediately.
⚠️ Disclaimer
We are not affiliated with GiftCardMall or MetaBank. Always activate your card via official website or phone number on the back of your card.