Tried activating your GiftCardMall MyGift card but it’s still not working?
Here are the 7 most common activation problems — and exactly how to fix them.
❌ Problem 1: Card Already Activated
Sometimes your card was activated at the time of purchase (especially in-store).
✅ Fix:
- Try using the card directly
- Or check your balance:
👉 Check Balance
❌ Problem 2: Entered Incorrect Card Info
Even one wrong digit will prevent activation.
✅ Fix:
- Double-check the 16-digit card number
- Make sure expiration and CVV are correct
- Avoid copy-paste errors from photos/screenshots
❌ Problem 3: Site Bug or Timeout
The GiftCardMall website sometimes fails to respond during peak hours.
✅ Fix:
- Clear your browser cache
- Try again in incognito mode
- Use a different browser (Chrome, Firefox)
❌ Problem 4: Card Not Yet Registered in System
Rarely, it takes up to 24 hours for your card to show up in GiftCardMall’s system after purchase.
✅ Fix:
- Wait a few hours, then retry activation
- Or call support at 1-877-322-4710
❌ Problem 5: Trying From Blocked Country
If you’re activating from outside the U.S., the site may be blocked.
✅ Fix:
- Use a U.S.-based VPN
- Or try phone activation:
👉 Activate by Phone
❌ Problem 6: Browser Autofill Errors
Your browser may be inserting saved numbers or wrong fields.
✅ Fix:
- Manually type all fields
- Disable form autofill temporarily
❌ Problem 7: Technical Glitch
If all else fails, it might be a server-side issue.
✅ Fix:
- Wait 1–2 hours
- Try phone method
- Call support directly: 1-877-322-4710
🔗 Related Pages
❓ FAQs
What if activation says “invalid card”? It may be a typo or the card isn’t in the system yet. Wait a few hours or call support. How do I know if my card is already active? Try checking the balance — if it works, it’s active. Can I activate more than one card at a time? Yes, but each card must be activated individually with its own info.
⚠️ Disclaimer
This website is not affiliated with GiftCardMall.com or its card issuers. Always refer to official support for urgent issues.