Trying to use your GiftCardMall MyGift card and getting a “Transaction Declined – Code 68” message?
Here’s what it means, why it happens, and how to fix it in 2025.
❓ What Is Error Code 68?
Error 68 = Transaction declined by card issuer
It’s one of the most common decline codes for MyGift cards, especially online.
🛑 Why This Happens
| Reason | Explanation |
|---|---|
| ❌ ZIP code not registered | AVS mismatch — merchant can’t verify billing address |
| ❌ Card not activated | Card isn’t fully usable until activated |
| ❌ Online merchant declined it | Due to fraud filters or mismatch |
| ❌ Amount exceeds card balance | Even by a few cents |
| ❌ Temporary system error | GiftCardMall backend may be down |
✅ Step-by-Step Fix
1. ✅ Register ZIP Code
- Visit: www.giftcardmall.com/mygift
- Click: Register Card
- Enter your card number and billing ZIP
- Submit → Wait 10–15 minutes → Try again
🔗 Full ZIP guide: Register ZIP
2. ✅ Check Activation
Go to the same site and verify if your card is already activated.
If not:
- Activate online or call 📞 1-877-322-4710
3. ✅ Verify Balance
- Visit: www.giftcardmall.com/mygift
- Click “Check Balance”
- Make sure you’re not going over your current balance — even $0.01
4. ✅ Retry as “Credit” Not “Debit”
At checkout, always select “Credit” — not “Debit” — even if your card has a PIN.
5. 🕒 Wait & Retry
If you recently registered or activated, allow 10–15 minutes before retrying.
🧾 Real Example
You try to pay $25.50 on Amazon
Your MyGift card has $25.00
→ Result: Declined, Error Code 68
✅ Fix: Use Split Payment or exact match on another site.
💡 Bonus Tips
- Use a private browser tab for retry
- Avoid auto-fill billing forms
- Don’t retry more than 3x within 10 minutes (can lock the card)
🔗 Related Troubleshooting
❓ FAQs
Can I fix error 68 myself? Yes — in most cases, it’s due to unregistered ZIP or insufficient balance. Will retrying cause issues? Too many failed attempts can trigger a temporary block. Wait 10+ minutes between retries. Does this mean my card is blocked? Not permanently — but it may be flagged. Call support if it persists.
⚠️ Disclaimer
This guide is unofficial and provided for educational use. Always confirm your card status via www.giftcardmall.com/mygift or official support channels.